illumifin Completes Acquisition of LTCG >> Read full release

It’s time to create a brighter future for insurers.

PLAY VIDEO
illumifin is a true partner to the insurance industry, delivering tech-enabled business processing services and essential software solutions to help transform insurers for tomorrow’s digital future.

Products

Business Processing Services

As one of the largest North American, 3rd-party administrators with proven experience, we leverage our proprietary software platform to rapidly launch new products, transforming your operations into a cost-efficient, customer focused digital enterprise.

We’re experts in the processing of open and closed books of insurance policies, supporting new business and underwriting, policy owner services, claims assessments and administration, for life, health, long-term care and annuity products across individual and group markets.

Software Solutions

We offer the North American individual and group life, annuity and health markets a leading software platform which has a simplified and streamlined UX, rich functionality with enhanced configurability, cloud enabled architecture and API connectivity.

Our customers can efficiently administer policies through three integrated products: the Empower portal, which enables self-service for customers and producers, the Core Comprehensive Group & Individual Policy Administration System, and the Illuminate reporting and analytics platform, which unlocks the power of data.

Through our recent acquisition of LTCG we now also provide a platform to validate and settle long-term care claims driving down administration costs and reducing fraud.

What makes illumifin different?

FOCUS

We’re focused solely on the U.S. life and annuity market. This gives us an in-depth understanding of the industry and helps us deliver the best solutions for our customers.

TRANSFORMATION

We want to guide insurers on their transformation journeys. Our business process servicing and technology offerings provide a comprehensive roadmap to boosting profits, maximizing growth, and providing a seamless digital customer experience.

PASSION

We’ve got a passion for the insurance industry, with deep industry understanding and dedicated insurance specialists to help our customers prepare for the future.

TRUST

As a licensed third-party administrator and trusted partner, we are committed to flawless execution in a highly regulated environment. That dedication is made possible by a seamless global workforce, our cognitive automation systems and our proprietary technology platform.

PEOPLE

We’re focused on creating a work environment that recognizes and rewards performance. This means our capable, caring, and devoted team members can focus on building trust and helping our customers achieve success.

PARTNERSHIP

We are committed to being a true partner to insurers, forming relationships that deliver tangible value to our customers, and making a meaningful impact on the insurance industry.

News & Resources

SIGNING PRESS RELEASE

READ MORE

RIBBON CUTTING PRESS RELEASE

READ MORE

A BRAND COMES TO LIFE INFOGRAPHIC

DOWNLOAD

IN THE NEWS —

illumifin is excited to announce their partnership with Afficiency, a leading designer and provider of life insurance products for digital distribution. Utilizing illumifin’s life insurance administration and systems capabilities, Afficiency will continue to strengthen its all-encompassing digital platform, which makes buying and owning life insurance easy.

Leadership

Our team’s deep industry expertise and dedication to the life & annuity insurance sector gives us a unique perspective, allowing us to create visionary business process services and core software solutions to take our customers to the next level.

Phil Ratcliff

CEO

Peter Goldstein

President

Holly Olive

COO & Head of BPS

James Gain

CTO & Head of Software

Matt Capell

Chief Product Officer

Liane Taylor

Chief People Officer

Manoj KP

Head of India

Dane Sowinski

General Counsel & Regulatory Affairs

Kyle Danges

Chief of Staff & Head of Corporate Development

Leszek Wnuk

CFO

For more information about illumifin

We’ll have additional information available soon, but we’re happy to answer your questions or talk about how we can help your company. We will promptly respond to all inquiries.